Frequently Asked Questions

How do I install ProofPower on my store?

ProofPower requires no complicated setup to get started. Simply login to ProofPower with Shopify and your recent purchases will automatically appear on your store. You'll be boosting your conversion rates with social proof in less than a minute!


Is there a way I can try ProofPower for free?

Absolutely! You can use ProofPower for free with our 14 day free trial. Cancel during your free trial and you won't be charged.


Can I change the message ProofPower shows?

Changing the message ProofPower shows is easy. Head to the Notifications tab and click 'Customize' in the 'Recent Sales' panel. This will open Recent Sale options for you to edit.


Can I change the image ProofPower shows?

ProofPower attempts to show an image with each notification. You can manage the images by heading to the Notifications tab and clicking the 'Customize' button in the 'Recent Sales' panel. From there you can choose which images you'd like ProofPower to show.


Can I customise the ProofPower design to suit my store?

We have some pretty great default themes but if you have a flair for design, customising ProofPower to suit your store is part of the fun! You can attach your own custom CSS via the Design tab change ProofPower's design to perfectly suit your store.


Can I show more than just recent sales?

Absolutely! You can use ProofPower for free with our 14 day free trial. Cancel during your free trial and you won't be charged.


How am I charged?

All payments are managed safely and securely through Shopify. Shopify will add the cost of the app to your bill. You will never be charged for an amount more than you approve.


How do I remove ProofPower?

We don't want to see you leave so if there's anything we can do to help, just let us know and we'll do it. You can remove the ProofPower by returning to the app section of your Shopify store and clicking the 'trash can'.